BSNL Customer Care Contacts
BSNL Customer Care Contacts
Toll-Free Numbers
- Landline: 1800 345 1500 (from other operator mobile or landline)
- WLL / CDMA: 1800 180 1502
- GSM Postpaid / Prepaid: 1800 180 1503
- Broadband Complaint Booking: 1800 345 1504
- BSNL - For MPLS & Other Data Services: 1800 425 1957
- Enterprise Services - MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc: 1800 425 7007
- DND from Landline / Mobile: 1909
- Landline/Broadband: 1500
- Mobile: 1503
All India Number
For SMS Other Operators: 9482157007
VRS Menu For 1800 345 1500
First Selected Language,
- Press 1: Hindi
- Press 2: English
After selecting Preferred language,
- Press 1: For Landline Services
- Press 1: For Complaint Booking
- Press 2: For Bill Enquiry
- Press 3: For Directory Enquiry
- Press 4: To Speak To The Customer Care Executive
- Press 5: Do not call registry
- Press 7: To repeat Menu
- Press 2: For Broadband Services
- Press 3: For NGN based VAS (WINGS) Services
- Press 7: Registering and appeal against to Complaint
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